UG Resident Handbook 2023-24

Repair and Maintenance If you find any defects or damages in your room, you should: • report to the Hall Office directly; OR • complete the defect report form by scanning the QR code. Repair and maintenance will be arranged. Door Opening and Replacement of Keys Residents will be charged at $10 per request for door opening service. In case of loss or damage of keys/key cards, report to the Security Control Centre and Hall Office immediately. Replacement of key/key card will be charged at $100 each. Replacement of a key card holder will be charged at $10 each. 24 Services