UG Resident Handbook 2023-24

Time : 9:00 am – 12:30 pm & 2:00 pm – 5:15 pm (Mondays – Fridays) Closed (Saturdays, Sundays & Public Holidays) Location : Room 2615 (2/F, near Lift 31 & 32) Telephone : 2358-6333 Services : General mail service, parcel, sale of postage stamps and others. The maximum weight of parcel order to be handled at the counter is 5kg. Orders involve commercial goods/activities or business nature will not be served. [Mail Service by Campus Services Office:] 25 Services Mail • Ordinary Mail - Mail is delivered to the Hall daily except for Sundays and Public Holidays. You may collect mail from the assigned mail box. - You are reminded to clear your mails from your mail boxes from time to time. You are also reminded to notify relevant others of your change of correspondence address prior to your check-out. The Hall Management is unable to provide any mail forwarding service. Any undelivered letters will be returned to the Post Office if appropriate. The Hall Management shall not be responsible for loss of mails, if any. • Registered Mail or Parcel - In order to protect the privacy and interests of every resident, please note that staff of the Hall Office would not receive registered mails, parcels or other items delivered by the Post Office or courier which require the endorsement of the receiver. - For your information, the postman usually delivers registered mails and/ or parcels to the hall in the early afternoon on weekdays. In case the mails and/ or parcels cannot be delivered to you, the postman or courier is required to leave you the contact information. You can call and work out another delivery time with the postman or courier so that the mails and/ or parcels can be delivered to you at the pre-arranged time period and location, and you need not go to the Post Office or courier company to collect the item in person. • Outgoing Mail Deposit your mail in the mail box at the hall lobby. Outgoing mail will be collected once daily at 9:15 a.m. except for Sundays and Public Holidays. You are required to use your own stamps as appropriate for outgoing mail. You may use mailing services of the Mail Room as well. Details are as follows: