JCH Resident Handbook 2023-24

8. Shuttle Bus Service Please approach the Management Office for information of shuttle bus service arrangements and inquiry. 9. Door Opening and Replacement of Keys Residents will be charged at HK$10 per request for door opening service. In case of loss or damage of keys/card keys, report to the Security Control Centre and Management Office immediately. Replacement of key/ card key will be charged at HK$100 each. Replacement of a card key holder will be charged at HK$10 each. 10. Mail 10.1 Regular Mail - Mail is delivered to the Hall daily except Sundays and Public Holidays. You may collect mail from the assigned mail box. - You are reminded to clear your mails from your mail boxes from time to time. You are also reminded to notify senders of your change of correspondence address prior to your check-out. The Management Office do not provide any mail forwarding service. Any uncollected letters will be returned to the Post Office if appropriate. The Management Office shall not be responsible for loss of mails, if any. 10.2 Registered Mail or Parcel - In order to protect the privacy and interests of every resident, please note that staff of the Management Office would not receive registered mails, parcels or other items delivered by the Post Office or courier which require confirmation by the recipient. - For your information, the postman usually delivers registered mails and/ or parcels to the hall in the early afternoon on weekdays. In case the mails and/ or parcels cannot be delivered to you, the postman or courier is required to leave you the contact information. You can call and work out another delivery time with the Post Office or courier so that the mails and/ or parcels can be delivered to you at the pre-arranged time period and location, and you need not go to the Post Office or courier company to collect the item in person. Services 20